All sites will be built within 5 business days after the welcome form is filled out by the customer. We provide directions on what we need to begin in the welcome form. Once these pre-requisites are provided by the client, we’ll be able to begin development.

Arette Marketing offers various packages including basic website design, e-commerce, and e-learning website services. Just choose the package that best meets your needs. If you have any questions, just fill-out the contact form and we’ll be in-touch.

Yes, we base all websites on templates to allow us to build in 5 business days, but you’ll choose your colors, fonts and images. The templates are just a wireframe, the site is still 100% customizable to your business needs.

There is a 6-month minimum subscription period, as outlined in the terms and conditions. After that you’re free to cancel with a 30-day notice.

Since you’ll have access to your own Slack Channel, there you’ll be able to solicit support from our staff for technical issues from 9-5pm (check terms & conditions to see what’s covered).

We closely monitor every site with uptime monitoring so if your site goes down, we’ll be on-top of it!

Yes! We do daily backups for all our customers, if you need us to restore a backup, just ask on your Slack channel and we’ll be more than happy to assist you.

Yes for some features there will be an additional cost. We’ll always be upfront about charges and never hide them in the fine print. 

Of course! We make sure to detail all hourly rates in the terms and conditions, that way you know exactly what to expect.

Reach out to us in the contact form and we’ll build a custom package to meet your needs!